Handling of claims
Budweg Caliper A/S would like to strengthen the service by minimizing the handling time of claims and ensure a correct handling of warranties in co-operation with its customers. Therefore, the following procedures must be followed when a claim is sent to Budweg Caliper A/S.
Packing and marking
Please enclose a warranty report for each warranty with a detailed description of the reason for complaining.
Place the claims in a separate box and mark the box with a yellow Budweg label on top for proper indication of department.
If claims are returned together with old cores, the claims must be packed in a separate box and marked with a yellow Budweg label on top of the box.
Place the box with claims in the pallet on top of the old cores.
Mark the pallet in both ends with a yellow Budweg label.
Please do not place the yellow Budweg label on top of the pallet.
Warranty reports and yellow Budweg labels can be required by e-mail: firstname.lastname@example.org.